Delete your account and data · Jadwal

Last updated: 10 August 2026 · Deutsch

Without an account there is nothing to delete

Jadwal works fully without signing in. If you never signed in, your tasks, ibadat and journal entries live on your device only. Uninstalling the app removes them completely.

With an account

If you signed in with email, Google or Apple, your data is also stored in Firebase. To have it deleted, write to:

support@ioqsoftware.com

Send the message from the email address you signed in with — that is how we know the account is yours. Nothing else is needed.

In-app deletion does not exist yet. Until it does, this page is the way. It is coming, and this note will disappear from here then — not the other way round.

What gets deleted

your sign-in account including the email address (Firebase Authentication)
everything under your user id: tasks, goals, projects, categories, ibadat history, journal entries, settings
the cross-app events Jadwal shares with Nasih

What does not get deleted

The copy on your device. You remove that yourself by uninstalling the app — we cannot reach your device.
Crash reports. They carry nothing that identifies you and therefore cannot be tied to an account. Firebase Crashlytics drops them after 90 days on its own.

How long it takes

We delete within 30 days of your message and confirm it by email. Usually it is faster.

First: take your data with you

Deleted is deleted — there is no restore. If you want to keep your entries, export them in the app first under Profile → Data management as a backup, CSV or iCalendar.